Customer Success Manager

Qorbow is a B2B SaaS platform that helps mid-market companies (100 to 5,000 employees) take back control of their software spend: full visibility into the SaaS portfolio, community price benchmarking, unused-license detection, and actionable AI-driven recommendations. Our positioning is unique in the market: neither a plain reporting tool nor pure consulting, but analysis and action combined in a single product, built for finance and IT teams who don't have the time or resources of a large enterprise.

As Customer Success Manager, you take over once the deal is signed: onboarding, product adoption, satisfaction tracking, and renewals — you're our clients' main point of contact throughout their journey with Qorbow.

The role is multi-skilled by nature: support, training, product feedback, and sometimes a commercial ambassador role at renewal time — strong versatility is essential.

A key role for Qorbow's retention and growth, with a direct impact on client satisfaction and, in turn, the company's long-term success.